The challenges of a CIO after COVID-19

June 14, 2023

Faced with COVID-19, collaborative tools and remote work solutions have become essential for business continuity. This is how the CIO found themselves on the front lines. Their role has been placed at the heart of the company and is expected to solidify in the coming months. To face these changes and navigate the post-COVID-19 landscape, the CIO must prepare to meet numerous challenges…

The Importance of the CIO for the Post-COVID-19 Era

With the crisis related to the pandemic, it became necessary to adapt governance within the company. To make good decisions quickly, the role of the CIO, as well as their relationship with the general management and business units, had to be rethought to take advantage of the benefits that digital transformation can bring.

The health crisis has demonstrated that digital transformation has become more than ever a real challenge for companies. The pandemic has highlighted the need for more agility, transparency, and investment in technological innovation. The responsibility of the CIO has therefore greatly increased, as they have become the main actor in supporting all these changes.

What are the various challenges for the CIO after COVID-19?

By enabling citizen developers to actively participate in the development of an application, low-code promotes the implementation of agile methods within the company. Various collaborators can add feedback directly on the Mendix platform and adapt to the requests of other individuals involved in the project. The involvement of “citizen developers” thus frees up qualified developers. With low-code, these developers increase their productivity as they spend less time on a single project, allowing them to dedicate themselves to other tasks.

To support the CIO in the post-COVID-19 era, low-code appears to be the suitable solution. By using this development approach, the CIO enables their company to gain flexibility, agility, and speed.

Emphasizing cybersecurity to resist attacks

During the lockdown, cyberattacks increased significantly. Like all crises, the pandemic has led to a wave of cyberattacks. The CIO must work closely with the Chief Information Security Officer to secure all sensitive data as well as development software that can be accessed remotely. It is important that together they implement effective solutions such as multi-factor authentication. In parallel, the company must focus on employees by establishing secure telecommuting protocols.

Put a survival plan in place

The CIO must imperatively anticipate the post-COVID-19 era by implementing an action plan for the survival of the company. This means that IT teams must work closely with business teams to find suitable solutions. The goal is to find a plan that will allow the company to survive the crisis. This involves three essential points that consist of:

    • reduce IT service costs ;
    • stabilizing business operations;
    • setting up a flexible digital work environment.

Set up a recovery plan

To face up to the post COVID-19 era, the CIO needs to prepare for the moment when demand increases, by reinforcing the flexibility of IT services. As these changes can be sudden, it’s important that companies have better management of their end-to-end solutions, such as manufacturing, supply chain or sales, to meet demand. To get business moving again, IT departments need to have sufficient capacity. To achieve this, the CIO must focus on IT resilience to ensure the continuity of its information system.

Set up revitalization initiatives

Once business operations have been stabilized and relaunched, the CIO will have to concentrate on overhauling IT services and growing the business. In particular, he will have to place IT at the forefront of strategy and business transformation. In particular, the IOC will focus on :

    • new IT capabilities
    • setting up strategic projects

Is low-code a solution for CIOs after COVID-19?

To support the IOC in the post COVID-19 era, low-code appears to be the right solution. By using this development mode, the CIO enables his company to gain in flexibility, agility and speed. As well as being perfectly collaborative and suited to remote working, low-code platforms guarantee optimum security. This mode of development also reduces IT service costs. That’s why low-code is one of the CIOs’ best allies in meeting the challenges of the post COVID-19 era.

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